NEW APP. BETTER REWARDS
Download the app now for FREE DELIVERY through the month of June
Download iOS AppDownload Android App
REWARDS THAT KEEP GIVING
The new Naya app and web ordering comes with a whole new rewards system where you have the power to spend your points on items you actually want!
LEARN MORE ABOUT OUR NEW REWARDS
TIER 1: WELCOME SPEND UP TO $500
$5 credit on your first visit
Receive $9 credit for every $100
Spent complimentary small pita chips on all orders for a limited time
Free delivery for the month of June
Receive a free dip on your birthday
Double Point Days
Receive $9 credit for every $100
Spent complimentary small pita chips on all orders for a limited time
Free delivery for the month of June
Receive a free dip on your birthday
Double Point Days
TIER 2: FRIENDS SPEND $501 – $999
Receive all of the above PLUS:
$1 increase in reward credit: $10 for every $100
Spent complimentary tote
Exclusive online menu items
$1 increase in reward credit: $10 for every $100
Spent complimentary tote
Exclusive online menu items
TIER 3: FAMILY SPEND $1000+
Receive all of the above PLUS:
$1 increase in reward credit: $11 for every $100
Spent Free catering for 10
$1 increase in reward credit: $11 for every $100
Spent Free catering for 10
BUILT TO MAKE YOUR LIFE EASIER
We’ve made it easier for you to login and get to what you want faster – wholesome delicious food delivered right to you! Now you can reorder your favorite meals faster than ever before.
HAVE QUESTIONS?
CHECK OUT OUR FAQ SECTION
CHECK OUT OUR FAQ SECTION
DO I HAVE TO DOWNLOAD A NEW APP?
Yes! Starting on May 18, 2021 the new NAYA app will be live in the Apple App
Store and Google Play Store
Store and Google Play Store
HOW DO I MIGRATE MY REWARDS FROM LEVELUP AND/OR THE NAYA ORDER STORE TO THE NEW NAYA APP?
We’ll take care of it for you! Your earned rewards are geמּing migrated automatically, and you will be rewarded for up to $99 in spend from your existing account with NAYA. When first signing up for the new app, you’ll need to use the email address previously associated with your NAYA loyalty program in order to access your earned rewards.
I HAVE ALREADY SPENT ENOUGH TO BE ELIGIBLE FOR ONE OF THE NEW LOYALTY TIERS. WHAT HAPPENS NOW?
Everyone is starting at our WELCOME tier and can earn their way up to our FAMILY tier. We hope you enjoy the many perks and goodies along the way!
WHY DID YOU CHANGE YOUR APP?
We did it for you! We listened to feedback from our loyal guests and used it to create an improved experience that allows you to earn rewards both in-store and digitally all on the same platform.
HOW DO I REQUEST A REFUND OR A COPY OF MY RECEIPT?
Send us an email at taste@eatnaya.com with the following information:
• Restaurant location
• Date and time your visit
• Transaction amount
WHERE CAN I FIND MY TRANSACTION HISTORY?
Click on “Account” or the liמּle person icon on the top right of the app home screen and select “Order History”.
HOW DO I GET LOYALTY CREDIT FOR IN-STORE PURCHASES?
Click on “Pay” on the menu bar at boמּom of screen. You will be able to scan the QR code on the app to earn NAYA App Rewards. Please note you must have a form of payment setup on the app.
HOW DO I SHARE MY CONCERN ABOUT FOOD QUALITY, DELIVERY OR MY IN-STORE EXPERIENCE?
We appreciate your feedback! Contact us directly from the app by heading to the Account Page and selecting “FEEDBACK & HELP”. You can also shoot us an email at taste@eatnaya.com. Someone will get back to you as soon as possible.
SERIOUSLY WHOLESOME FOOD
Follow us at @eatnaya
SERIOUSLY WHOLESOME FOOD
Follow us at @eatnaya
